I had a call with a prospective client last year who struggled in a very particular way. She had a consistent, reliable 1-on-1 coaching business serving her ideal…

(Originally published on Entrepreneur.com) In an earlier stage of my career, I worked as an entry-level editor at the publishing company Penguin before it merged with Random House.…

Many speakers start their speech with politeness and appreciation. But believe it or not, this is a highly misguided way to make a first impression. There are some…